24-hour mental health service launched in Northumberland

St George's Park, Morpeth

St George's Park, Morpeth

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A new 24 hour urgent mental health service is being launched in Northumberland to help local people access the help they need in times of crisis.

The service, being set up by the region’s mental health and disability care provider, Northumberland, Tyne and Wear NHS Foundation Trust (NTW), goes live on Friday.

The creation of a Northumberland initial response team follows a successful pilot scheme in the Sunderland area which was set up two years ago and now supports more than 10,000 people every month.

NTW Northumberland initial response team clinical lead Kate Miller said: “The aim of the service, based at St George’s Park in Morpeth, is to provide a single point of access for urgent requests for help to NTW including signposting to relevant services within and outside of the organisation.

“We offer a service to anyone living in Northumberland who feels they need urgent mental health care and we support people to access the right to help to resolve their current difficulties.

“The service is made up of clinical leads, qualified mental health clinicians and experienced support staff. We provide practical advice, emotional support from qualified nursing staff and when appropriate, routing to the right service. The team recognise that some people need to be seen quickly and in these cases we will aim to see the person within a few hours."

The new urgent mental health care and treatment service is staffed 24 hours a day, seven days a week, and can be reached on 0303 1231146.