LIBRARIES in Northumberland have launched a new self service booking system for IT users designed to make it easier for customers to access the 200-plus PC's available across the County.
Anyone wanting to use a library computer to access the Internet, do homework, research or to simply type a letter will not have to queue at the library counter any longer.
A new booking system called Netloan is being introduced which allows custom
ers to go directly to a pc and log themselves on with their library card without having to ask a member of staff.
It automatically books the customer on the pc for 60 minutes and even reminds them twice before their time expires. It also helps customers to control the printing cost by letting them know how many pages they are printing and the price.
Morpeth Library user Dave Robson approves of the new booking system. He said: "It's much better. As soon as you walk into the library you know which computers are available and you don't have to ask staff at the library desk to book one. It's also much easier to keep a track on how long you have left on a computer before the next person is due on."
Marguerite Gracey, Acting Divisional Director Customer Services, Libraries and Archives said: "I am pleased that some of our library users are already realising the benefits of this new system. It will make things quicker and easier for both our customers and staff."
The system is currently in use in all the large branch libraries in Northumberland and will be available in all libraries by the end of March 2008.
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