Adult care services pick up an excellent rating again

CARE services in Northumberland have received a glowing report from inspectors.

Northumberland County Council’s Adult Services was assessed by the Care Quality Commission under seven criteria.

And it was given an excellent rating for the second year in succession for ‘improving health and emotional wellbeing’ and ‘making a positive contribution’.

In the other categories — improved quality of life, increased choice and control, freedom from discrimination and harassment, economic wellbeing, and maintaining personal dignity and respect — it was classed as performing well.

The service was congratulated for its clear focus on engagement with service users and the voluntary sector, and it was praised for its work in supporting people’s independence, taking forward plans to increase choice and control for individuals and support for carers.

A key strength was the engagement of all agencies, councillors, service users and carers in service reviews.

The Northumberland Safeguarding Board was acknowledged for its programme of publicity and training to raise awareness of how people can be supported to stay safe at home, as well as for its partnership work, training programme and commissioning arrangements.

Council Executive Member for Health and Wellbeing Simon Reed said: “Our service delivery to some of the most vulnerable adults in Northumberland has been recognised by the Care Quality Commission as being consistently of high quality and is in amongst the best in the country.

“This is not just down to robust systems in place, but mainly to the efforts of the staff who deliver this service, our voluntary organisations and partners, as well as our service users and carers. I congratulate them all.”

Adult social care in the county is overseen through a partnership of the council and Northumberland NHS Care Trust, with services delivered through a range of partners, including the independent and voluntary sectors.