DCSIMG

Ratings success for home

Foxton Court Care Home at Morpeth scores highly in a residents' survey-(left to right) staff member Amy Booth and resident Esther Kerr.
REF 2502142611

Foxton Court Care Home at Morpeth scores highly in a residents' survey-(left to right) staff member Amy Booth and resident Esther Kerr. REF 2502142611

RESIDENTS have given a glowing report of their Morpeth care home as part of a national survey.

Foxton Court, which is situated in the grounds of the former Morpeth Cottage Hospital, has scored the highest in a ten-mile radius in the Your Care Rating scheme.

The survey is designed to give residents a voice about the care they receive, with services given a score out of 1,000 depending on their feedback.

The 46-bed Morpeth home, which is run by North East family business Helen McArdle Care, achieved an Overall Performance Rating of 977 out of 1,000, based on 39 residents’ responses.

For staff and care it scored 978, for home comforts it received 965, for choice and having a say it was rated at 975 and for quality of life it achieved 993.

All Helen McArdle Homes took part in the survey, receiving an average score of 916.

Foxton Court Manager Angela Bews said: “We’re delighted with our results from the 2013 Your Care Rating survey as it demonstrates how fulfilled our residents are.

“All of our scores across the four main themes are high and it just goes to show that the reality of day-to-day life in a care home such as ours is very good, something which is often at odds with the public’s perception. That said, we still want to get even better and the results give us crucial feedback on where we can improve.

“When choosing a home, families should always ask if it takes part in the Your Care Rating survey as it is the best guide to show what residents actually think about the care they receive.”

The survey, which was carried out between September and November last year, is compiled by Ipsos MORI, with input from care home operators, the National Care Forum and the English Community Care Association.

The results can be found at www.yourcarerating.org

 

Comments

 
 

Back to the top of the page