Rachel enjoys retail therapy

New apprentice  Rachel Dickinson
New apprentice Rachel Dickinson

A NORTHUMBERLAND shopping centre has said ‘you’re hired’ to Morpeth apprentice Rachel Dickinson.

The 18-year-old has joined the team of Manor Walks in Cramlington until July as part of her NVQ Business Administration Level Three course.

Rachel will gain office-based skills, such as reception duties, customer service and general business administration.

She secured her apprenticeship through Future Strategies Consulting, which is based in the shopping centre and works to provide tailor-made training and development programmes.

Rachel said: “I feel very privileged to have been offered the apprenticeship with Manor Walks Shopping Centre.

“It combines my two passions – admin and retail.

“I am already benefiting greatly from the expertise and support of the team and have been able to hit the ground running by helping on the exciting development plans for the new multi-screen cinema and family restaurants.

“I am on a very steep learning curve, learning all about admin in a retail environment, which I just love. Ideally, once I’ve completed the apprenticeship I would love to be offered a permanent role at Manor Walks and carry on working with the great team.”

Centre General Manager Bruno Coppola said: “Due to the expansion plans and our commitment to work closer with our tenants we found ourselves in need of an extra pair of hands in the management office.”

“Future Strategies Consulting provided us with Rachel, who has just the right qualities to join our busy team. This also shows a great partnership between centre management and its tenants.

“A lot has been written about youth unemployment in the area and it is really important to give a young person their first step on the career ladder, as well as being able to help them with their academic qualifications. We’ve also seen a benefit in employing someone who already has a passion and experience in administration, as well as developing their retail management experience.”