A STEADY approach has paid off for a Morpeth business, which has grown despite opening in a recession.
EWM Hightec Welding UK established its base in the Coopies Lane Industrial Estate in summer 2009 when Managing Director Alan Cauchi secured an agreement to take on the former NB Clark and Co warehouse.
After riding out the initial months, the slight upturn in the economy allowed the firm to develop its services and add new products. And the increase in turnover has enabled it to more than double its workforce.
It held an open day at the Coopies Way premises last week so it could get to know its customers and their needs in more detail. Account holders from across the UK, including representatives from a BAE shipyard in Scotland and London Underground, attended the event.
Mr Cauchi said: “We started at a difficult time and this meant we kept things lean to begin with, but when things got a little better we were able to grow slowly and steadily.
“We invested in more storage space for stock and expanded our product range from only welding machines to plasma cutting equipment, filler materials and accessories and service and safety testing as well. This has enabled us to provide a complete service and since then we’ve gone from strength to strength.
“It also helps that our parent company in Germany is expanding too and it has given us constant support.
“The open day was very useful in creating an even stronger relationship with our customers. We were able to have a good chat about how we can improve our support for them in terms of products and services.”