Have a say and tune in for free

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Have your say

RESIDENTS who give their views on services provided by the county council’s waste collection and recycling services could be in line to win one of nine environmentally-friendly wind-up radios.

Surveys have been published asking people what they think of collections of garden waste, bulky waste, recycling and other waste, the service they receive when they visit a household waste recovery centre, and the facilities available at recycling sites such as those in local car parks.

The kerbside collection survey asks residents if they are satisfied when the council collects waste or recycling from their property, including the containers provided, the reliability of the collections and about applying for a bulky waste collection.

Questions cover the general waste that can’t be recycled, the materials for recycling like paper, cans and plastic bottles, garden waste and the bulky waste collections that can be booked with the authority.

Twelve household waste recovery centres throughout Northumberland provide residents with a safe and convenient place to deposit waste or recycle free of charge.

The survey covers accessibility of the sites, opening hours and the helpfulness of the staff who are available to provide advice and assistance.

Drop off or ‘bring sites’ allow residents to recycle their waste at locations that are convenient to them and are generally located in town and village car parks, allowing residents to recycle items such as glass and textiles.

Questions ask about the accessibility of containers and cleanliness of the areas.

Coun Ian Lindley, executive member responsible for waste services at Northumberland County Council, said: “We aim to provide the very best possible waste services for residents of Northumberland.

“However it is only through feedback that we can gauge how we are doing, and make any further improvements that are required.

“I would urge as many people as possible to complete these surveys.”

If you are a Northumberland resident and have used one or more of these services in the last 12 months, the council would like you to complete one or all of the questionnaires online at www.northumberland.gov.uk before Monday.

Everyone who takes part will be entered into a free prize draw to win one of the radios.