Praise for residential service

Published on 29/12/2012 09:13

A CRESSWELL learning disability residential service has been commended by the social care watchdog.

Sea Lodge was one of four county council facilities to receive high praise from the Care Quality Commission (CQC) after they passed unannounced inspections.

Overall they were all reported as delivering a good service that was well managed and having well trained staff who are very motivated and enthusiastic.

Service users and families were also pleased, telling the inspectors first hand how much they liked staff, felt safe, and how it felt like home. They rated the care as ’excellent’ and highly valued being supported to do what they wanted, such as making their own meals, shopping, and going out on social occasions.

The four residential services include specialist facilities and supported living schemes to enable people to live in their own homes in the community.

Jane Bowie, associate director for strategic commissioning and safeguarding at Northumberland County Council, said: “We are extremely pleased about the CQC’s findings and our service users’ comments. The key elements of the report will be shared and we will continue to ensure that we implement best practice.”

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Praise for residential service

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