Residents urged to be on guard

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NORTHUMBERLAND residents are urged to be on their guard following an increasing number of complaints relating to scam telephone calls.

The county council’s Public Protection Service is aware of two recent scams that claim to be from a UK finance company.

In the first, the ‘firm’ claims the consumer’s bank has overcharged them and they wish to refund their money, however in the second it offers the consumer a money savings pack.

In each instance the consumer’s personal and bank account details were discussed but the banks concerned were informed of the security breach immediately and no money was removed.

Separate telephone numbers have been provided for the company, but Trading Standards suspect there is a connection between the two incidents as the name used is very similar.

Coun Anita Romer, Executive Member for Public Health and Protection, said: “Sadly these types of scams continue but many originate from abroad and therefore make them hard to investigate.

“We continue to urge householders to be on their guard and warn relatives and neighbours.”

Any resident who thinks they may have received a scam call should report it by ringing the Citizens Advice Consumer Service on 08454 040506 or call Action Fraud on 0300 1235040.