RESIDENTS can have their annual say about the county’s roads and transport services.
Northumberland County Council is one of 70 local authorities across the country to sign up to a survey which will ask members of the public exactly the same questions, so that comparisons can be made between different areas.
The questionnaire will be sent to a minimum random sample of 4,500 Northumberland residents this month – with local and national results expected to be published some time in the early autumn.
For the first time this year, those who receive the survey will have the option to complete it online if they prefer.
A short URL link will be printed on the front and they will be required to enter a code before completing the questionnaire.
The results will enable councillors and officers to find out what people think about a range of important services as well as help them to assess how they are performing and which ones to prioritise and improve.
The areas covered include the condition of roads and footways and the quality of local bus services. The questionnaire should take about 20 minutes to complete.
Deirdre Campbell, Northumberland County Council’s policy board member for street care and the environment, said: “We are pleased to be taking part in this survey as part of our commitment to understanding and responding to the views of local people.
“We hope to use the information gathered to deploy the resources we have available to us in the best possible way.”
The survey, which is being run for the sixth year, is the result of months of hard work between the National Highways & Transport Network and a regional highways service improvement group.
It enables the authorities taking part to compare results, share in best practice and identify opportunities to work together in the future.