THERE are no plans to close Morpeth Railway Station ticket office, it has been confirmed.
The station was identified in the McNulty Report as one that could operate without staff.
When MEP Fiona Hall heard about the report, she immediately contacted station operator Northern Rail to find out its plans for the facility.
And she has been assured that they do not include closing the office.
In a letter to the politician, Managing Director Ian Bevan said: “I would like to reassure you that we have no plans to close the ticket office.
“On the contrary, we want to offer more choice to our customers, expanding our retail options through additional ticket vending machines and the introduction of online retailing.”
Ms Hall welcomed the news.
“I’m sure people will breathe a sigh of relief at this news,” she said.
“If we want to provide a good service for commuters, as well as tourists, a staffed ticket office is vital.
“I was very concerned that the station could lose its dedicated and hard-working staff, who provide such a fantastic service.
“I contacted Northern Rail immediately and am very pleased to have been given this reassurance and to hear that it plans to further enhance facilities at the station.
“Of course, this is also very welcome news for the staff at the station who can get on with their job without the threat of closure hanging over them.”