Householders warned over rogue firms

RESIDENTS have been advised to steer clear of rogue tradesmen by using an approved register.

Northumberland County Council’s Public Protection Services has noticed an increase in the number of complaints about home improvement work, with 350 reports in the past year.

Officers say the best way to avoid the pitfalls is to use the Registered Trader Scheme, which lists workers who have been checked by the service and who have committed to abide by a code of practice.

Council Executive Member for Health and Public Protection Anita Romer said: “These firms have all been thoroughly checked out, will provide a good service and will comply with all consumer laws.

“We would urge residents to use one of these traders. You will be able to find them again if there are any issues, give feedback on their performance and know that you are supporting the local economy.

“The scheme helps to support good, local businesses and to make life more difficult for the rogues that give tradesmen a bad name through overcharging and shoddy workmanship.”

Details of the scheme are available online at or by calling 0845 600 6400.

Any businesses interested in joining the scheme should e-mail