Care home has cause for celebration

A MORPETH care home is celebrating a positive inspection report.

Riverside House in Low Stanners was inspected by the Care Quality Commission (CQC) in May in a routine review of services.

Now the results are out and staff are delighted that the facility has met all essential standards of quality and safety.

Inspectors said that residents were treated with respect and were involved in their care, treatment and support met people’s needs, residents were protected from harm, staffing standards were met and management was suitable.

They reported: “The people who we spoke with felt the staff were caring and helpful. They said staff always respected their privacy and dignity. They said the food was very good and they were always given a choice. People said the atmosphere was friendly and there were plenty of activities taking place. They told us the manager was very approachable and they felt confident any concerns or complaints would be taken seriously.”

Care home Manager Adam Underwood welcomed the report.

“We are very pleased with the positive report we received from CQC,” he said.

“Our team works extremely hard to ensure that all residents are comprehensively cared for with dignity and respect and their wishes are carried out at all times.

“It is great to be officially recognised for the care we provide and it’s lovely to hear that residents are happy and content living at the home.”