Charity sets up a new base in shopping centre

The BID Services North East team.
The BID Services North East team.

A charity supporting people with disabilities has moved into a new base in Morpeth.

BID Services works with people with a sensory impairment, as well as those with a physical disability or mental health illness, to provide opportunities and ensure clients have choice and control over their lives.

It is also providing assessment, rehabilitation and support services to adults with visual impairment on behalf of Northumberland County Council.

The new North East team has moved into an office at Austin House in Sanderson Arcade, above the shopping centre’s Edwardian-style gallery.

Six members of staff will work from the town centre base.

BID Chief Executive Gail Penberthy said: “We are delighted to be supporting people with a visual impairment in Northumberland.

“Our main priority will be to focus on the needs of service users and the staff who will be transferring over to the new service.

“We will be actively engaging with the council, visual impairment societies and community groups to ensure people accessing the service receive the support they specifically need.”

The Morpeth team is among more than 160 professional staff and more than 50 volunteers who work for BID Services across the UK.

Specialist areas include advocacy, employment, British Sign Language interpreting and training, equipment, residential placement, social work, support for tinnitus, youth sports and housing-related services.

Arcade Manager Medi Parry said: “BID is a great charity, offering a fantastic and wide range of services across Northumberland, and we are delighted to welcome the team from BID to their new offices at the arcade.”

To contact the charity or for more information call 01670 293150, email or visit