A home in Widdrington Station that provides care and support for people with a learning disability has received a very positive report.
Chibburn Court, which is run by Northumberland County Council, has received an overall Good rating from the Care Quality Commission (CQC) following an inspection in the autumn.
It was Good in four of the five categories and was deemed Outstanding for the ‘Is the service responsive?’ section.
The report includes the following: ‘Relatives felt the home was exceptionally caring. Staff were always available for people at the home and there was a warm and family atmosphere.
‘Relatives described the home as ‘excellent’ and praised the home and staff highly. The health and well-being of their family members had improved whilst they were at the home, these people’s dignity was protected and they were treated with respect.’
It also said that relatives felt their family members were safe at the home.
Coun Susan Dungworth, cabinet member for adult care and public health at the county council, said: “Our priority is always to provide safe and high quality care for our services users and we welcome the findings of this CQC inspection report, which rated the services as good and outstanding.
“In particular, the inspectors noted that there is a strong ‘family’ atmosphere to the home, with people laughing and smiling greatly.
“The report also highlights that staff are responsive to people’s circumstances and preferences, providing support that is tailored to individual needs.
”This is welcome recognition of the excellent care provided by our dedicated staff on a daily basis.”