Health trust is among the best in the country

The representatives from Northumbria Healthcare receive the Board Leadership award from the Health Service Journal and ceremony presenter Clare Balding.
The representatives from Northumbria Healthcare receive the Board Leadership award from the Health Service Journal and ceremony presenter Clare Balding.

The patient-focused approach at Northumbria Healthcare NHS Foundation Trust has been recognised as among the best in the country.

It received the Board Leadership accolade at the prestigious Health Service Journal (HSJ) Awards for its efforts to improve quality and services for patients.

The panel of esteemed judges, made up of senior and influential figures from the health sector, praised Northumbria’s ‘forward thinking’ board and commended the way its members are ‘very focused on the real impact that their decisions made on patients’.

Emergency care has been transformed across Northumberland and North Tyneside with the opening of the Northumbria Specialist Emergency Care Hospital near Cramlington and introduction of seven-day specialist consultant-led care.

This has resulted in thousands of seriously ill or injured patients being assessed, diagnosed and treated much quicker than ever before following emergency admission to hospital.

It was fitting that the trust won the award this year as chairman Brian Flood retires at the end of the year and with Jim Mackey’s secondment to lead NHS Improvement, a prestigious national role.

Mr Flood said: “We are delighted that in the year we introduced our biggest improvement for patients with the implementation of our new model of emergency care, the leadership of our board has been recognised nationally.

“As an organisation, our top priority is always our patients and we are committed to improving quality.

“We are passionate about listening to our patients and acting on our feedback so we can continually improve.

“We are extremely proud of our 9,000-strong staff and the culture we have created that empowers everyone to suggest improvements and strive for excellence in their role.”

The HSJ Awards are the largest celebration of healthcare excellence in the UK, highlighting the most innovative and successful people and projects in the sector.

Alastair McLellan, editor of the HSJ, said: “The entries to this year’s HSJ Awards grew by 20 per cent – with the 23 categories receiving an average 70 entries each.

“There is not a similar healthcare awards the world over which is so fiercely contested.

“Now, more than ever, we must work harder to encourage, recognise and celebrate excellence in the NHS.”

Northumbria Healthcare also won the Board Leadership award at the North East NHS Leadership Recognition Awards, topping off a successful two weeks for the trust with national accolades for the payroll and communications teams and a regional award for the finance team.

The payroll team won Best Payroll Support Team at the Payroll World Awards, recognising the effective role it plays in the organisation. Payroll World is an online source of payroll news, views, legislation and jobs.

The department accurately pays and manages all aspects of pensions and expenses for Northumbria Healthcare’s staff across Northumberland and North Tyneside and 45,000 additional NHS employees across the country every month.

The communications team won two accolades at the Association for Healthcare Communications and Marketing Awards in Best Internal Communications for raising awareness of sepsis and Best Use of Innovation for its app that helps GPs to receive real-time information about services.

The trust was also highly-commended for best use of social media for its campaign to raise awareness of the A&E changes.

The finance team won the Large Finance Team of the Year accolade at the Healthcare Financial Management Association Northern Branch Awards for its role in increasing the effectiveness and efficiency of the organisation.