Help at hand for residents at risk of fuel poverty

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HELP is at hand for Northumberland residents who are struggling with their energy bills.

DAWN Advice now offers free specialist debt advice to people who are at risk of fuel poverty through a new project funded by the British Gas Energy Trust.

Householders that spend more than ten per cent of their income on heating their home are classed as being in fuel poverty and may be eligible for financial help to reduce the costs.

Those who contact the social enterprise will be able to access specialist fuel debt advice either over the telephone or by appointment at their home, or at their nearest participating Citizens Advice Bureau.

Chief Executive Liz Chadwick said: “Fuel poverty is a major concern in the North East and is one of the most common contributing factors in many of the cases which our debt advisers deal with on a daily basis.

“As well as affecting people’s emotional well-being, those living in fuel-poor households are often at an increased risk of ill health so we are pleased to be working with the British Gas Energy Trust to help tackle this issue.

“I would urge anyone, no matter their circumstances, who is struggling with their energy costs or at risk of fuel poverty not to delay in seeking advice. The sooner someone asks for help the easier it is to manage their debts and begin reducing them.”

Those who meet the criteria will also receive support in applying for financial assistance from the British Gas Energy Trust and advice on energy efficiency measures to help prevent future fuel debts.

For more details about the initiative, telephone DAWN Advice on 0300 303 1931.