NHS services recovering from cyber-attack

Systems used by the NHS have been affected by the ransomware virus.
Systems used by the NHS have been affected by the ransomware virus.

Residents are still being encouraged to avoid using hospital and GP services for minor illness and ailments following last Friday’s cyber attack.

The North East primary care computer network was switched back on yesterday afternoon (Monday) and GP practices opening this morning have access to their clinical systems.

However, practices across the North East are still asking patients to consider delaying contacting their practice unless they really need to for the next few days to allow time to clear backlogs caused by the attack.

While all GP practices will have access to their clinical systems, not all computers in each practice may yet be back in full operation, however it is anticipated they will by the end of Tuesday.

GP practices will be working to get back to full operational capacity and concentrating on prioritising patients with the greatest needs.

Other NHS organisation across the region are still extremely busy and the message remains – think twice before using A&E, GP practices or calling NHS 111

Accident and emergency services and other walk in services are continuing to report high numbers of people attending, many of those have minor illness and conditions which could be treated at home or with advice from a pharmacist.

The NHS continues to appeal to the public to help the NHS again and relieve pressure on the system to allow services to focus on those with the greatest needs and allow time for NHS staff to bring services back to full capacity in the next few days.

The region’s NHS is keen to reassure people that the majority of services are running, however there has been disruption for some planned patient care.

People should continue to access emergency services in the usual way if there is a genuine need for urgent medical help that cannot wait.

NHS staff in the region are being thanked for their tremendous efforts to continue providing safe patient care in these difficult circumstances – and brining ICT systems back on-line in a planned and safe way to protect patients and the public.