Healthcare services join forces to tackle winter challenges

Healthcare staff are joining forces with local councils, healthcare providers and community and voluntary services to help tackle the increasing need for health and care services this winter.

By working closely together throughout the health and care system in the region a range of initiatives have been put in place, to tackle what is set to be one of the most challenging winter periods for many years, to ensure those people who are needing help are cared for.

Dr Neil O'Brien, executive medical director of the North East and North Cumbria Integrated Care Board, said: "Everyone knows about the pressures health and care services are under, so it's vital we work together to take action to address the challenges we are facing this winter.”

Three key actions have been prioritised for the winter. A focus is being made on 111 and 999 calls to ensure patients are directed to the right care, as evidence shows this can make the most impact. Improvements are also being made to access to GP services with more evening and weekend appointments becoming available. Hospital discharge patients are also being prioritised, with the NHS ensuring they receive the support and care they need.

A range of programmes are also in place to encourage the public to use alternative services such as their local pharmacy who can often help with many minor ailments and illnesses, providing quicker and often more convenient treatments for patients.