Tax centre will stay shut

THE Morpeth tax enquiry centre is to remain closed after a seven-month trial of an alternative service.

HM Revenue and Customs (HMRC) closed 13 centres in the North East for a pilot scheme, which saw customers directed to a phone service. Mobile adviser support was offered at a range of locations, including homes or businesses, where a face-to-face appointment was needed.

Now HMRC has announced that the centres will remain closed, while the new service will be rolled out across the UK this spring. The closure of the enquiry centre network will save £27million a year.