Tips to rid your life of cold-call menace

A special event highlighting ways to tackle the issue of cold callers targeting vulnerable people was the centrepiece of this year’s Safeguarding Adults for Everyone (SAFE) week in Northumberland.

The information session, which was led by Northumberland Safeguarding Adults and Community Safety Services, included advice and information on how people can keep safe and manage cold calls 
or pressure to buy unsolicited services – as well as actions they can take if they feel they have been subject to such attention.

It followed a motion passed at a full council meeting of Northumberland County Council earlier this year.

This included members agreeing that the authority would hold an information session about the pro-active work the council, including its trading standards service, does to protect the elderly and most vulnerable – working in partnership with organisations such as the police.

The SAFE Week saw councils across the North of Tyne area join forces to make people aware of the huge impact adult abuse can have on individuals and the support that is available to help them take action.

The county council’s policy board member for adult care and public health, Susan Dungworth, said: “Northumberland has the largest percentage of older people in the country and that’s why we lead the way in protecting our elderly and at risk people.

“Cold calling, cold texting and e-mails are an increasing problem, where people are being pestered and even targeted for cash, and we’re determined to help tackle this issue.”

Anyone wishing to raise a safeguarding concern can call 01670 536400.

However, if someone is at immediate risk, call 999 for the emergency services.