Warning over ‘Met Police’ scam phone calls

News from Northumbria Police
News from Northumbria Police

Police are urging Ponteland residents to not respond to calls being made claiming to be from the Met Police.

A number of reports have come from people in the area saying they have been contacted by someone purporting to be from the Metropolitan Police investigating bank fraud.

These are scam calls and police are advising you hang up and contact 101. Do not give out any details.

Neighbourhood Inspector Kevin Oates said: “We want to make it clear that a police officer will never ask you to move funds from one bank account to another. That would not happen.

“Anyone who says they are a police officer and asks you to do this are clearly fraudsters.

“I would ask that you remain vigilant and contact us immediately if you receive a similar call.”

Police have issued the following steps to avoid becoming a victim:

Be aware that fraudsters often use techniques to hold your phone line open, so that when you try to dial out to verify the caller, they intercept and re-answer the call, claiming to be the bank or law enforcement.

To ensure that your phone has not been compromised, we recommend using a different phone line to verify the caller. Where a second phone line is not available, try calling a family or friend on the line first as the fraudster will find it difficult to impersonate a voice that is known to you.

Never disclose your PIN or online/telephone banking log-in information or card reader codes to anyone, even if the caller claims to be from the bank or police. Remember, banks never call and ask you to disclose these security details.

If you receive a call requesting your PIN, card details or online/telephone banking log-in information, end the call immediately.

If you receive a suspicious or unexpected call, always verify the caller by taking their phone number and getting it checked independently.

Ensure elderly relatives and neighbours are aware of the fraud and crime prevention advice.