I would like to wish readers a very merry Christmas and a happy New Year.
For many this is an exciting time, but in the last few shopping days it can be frantic trying to get everything ready for the big day.
I want to gently remind readers that shopworkers will be working really hard to make their shopping experience as stress-free and enjoyable as possible.
A recent survey showed that every minute of the working day a shopworker is verbally abused, threatened with violence or physically attacked.
Incidents are more frequent throughout the festive period when shops are busier, customers can be stressed and are more likely to take out their frustration on staff.
Usdaw, the shopworkers’ union, is running a Respect for Shopworkers campaign, asking customers to Keep Your Cool At Christmas.
Remembering that shopworkers are working extra hard at this time and treating them with respect will mean that everyone can have a happier Christmas.
nion of Shop, Distributive and Allied Workers (Usdaw)